I’ve had several good bosses in my career, a couple of great
ones and a few who were outstanding. They knew how to provide leadership, focus
and guidance to their staff. My average was probably no better nor any worse
than anybody else who has been in the work force for any length of time. Luck
of the draw some would call it.
Then there were those bad bosses.
I actually think the more valuable life lessons came from
the adversity they brought to my life. Their number isn’t large but I’ve
learned something from each and every one of them. Mind you they weren’t doing
me any favors. I just grabbed their lemons and made nectar with it.
Boss # 1
It all started in Seventh grade with my first job; a paper
route. We were just a bunch of hungry young entrepreneurial seventh and eighth
graders working our first real job. They said we were in the newspaper
business.
I thought no, I was earning money for high school and my
frequent jaunts to DQ. That’s the only reason I was willing to get up at 4:30
in the morning when it was twenty below zero and don my rubber galoshes just to
get a newspaper to some old retiree who had to have on his paper by 6:00am
because he had nothing else going on in his life.
Our boss was a twenty-something wise ass who drove a brand
new convertible and loved to catch us at the newspaper drop for a quick lecture
and hard driving sales pitch. He sounded like some gravelly-throated football
coach when he spoke. He’d remind us that his next raise depended on our reaching
a certain sales quota. His words fell on deaf ears.
If you’re going to try to rally the tiny troopers, know your
audience. He never understood that meeting his goals wasn’t a priority when
homework and being home before dark took precedence over his corporate
aspirations. Our boss never understood seventh grade enticements. Hint, it
wasn’t earning points for a trip to the Dells.
Lessons Learned: Treat everyone with respect, even
kids. They’re people too. And some of them are smarter than you are!
Bosses # 2
The Army had a plethora of good and bad leaders, none stood
out. Even the obligatory hard ass drill sergeant and sloth in olive drab were
just doing their jobs. I learned early on that if you did your job and didn’t
cause a problem, things would work out just fine.
Being invisible in a sea of khaki isn’t a bad thing. It
gives you time for the more import-ant things in life instead of KP or guard
duty.
Lessons Learned: Be a leader yourself before asking
others to follow you. Lead by example. Oh, and keep your mouth shut.
Boss # 3
One of my early bosses was a station manager, a pillar in
his community, a deacon in his church and a racist. His façade has been honed
and tempered by his all white high school and private college that feed his
misguided beliefs. He truly believed in the superiority of the white race and
didn’t mince words (in private) about it. His God was not color-blind.
I was embarrassed and saddened to hear him ramble on about
those people. He also wasn’t much partial to Yankees, East Coast Types, and of
course, those folks out West who were just plain nuts. Women didn’t fare much
better with him either.
Lessons Learned: Look beyond your small world to the larger
world beyond. Don’t let religion blind you to what is fair and just.
Boss # 4
The old man, dressed in a younger man’s skin, was 25 years
old. 25 going on 65. His attitude, demeanor and state of mind had calcified
well beyond his physical years. He should have been a monk in medieval times.
It would have suited him much better.
His idea of fairness was couched in a sanctimonious, haughty
attitude that he somehow had a closer tie-in with God. He wasn’t a priest but
he should have been. He thought his ticket said: ‘Heaven, non-stop.’ He misread
it. In fact, he was just a minion and a puppet to the powers to be who also
thought they had a straight shot up to heaven.
Lessons Learned: Open your mind to new thoughts and ideas.
Your providence is much too small to help you make good value judgments. Either
that or join the cloisters.
Boss # 5
Stumpy had a Napoleonic complex; loved creating his own
crisis environment at every opportunity, was paranoid beyond belief and
probably the most unstable person I’ve ever had to work for. I did learn to
take copious notes while working for him. He loved to grill me on the tiniest
of details and would pursue his questioning until he could catch me on some
minor error or misstep. Then he delighted in correcting me and praising himself
for his intuitive nature.
He once spent an hour and a half after work chewing me out
for my shortcomings he’d documented over six months. Must have been a slow
night for him at home. It was his idea of an exercise in humiliation. But I was
the one feeling sorry for that pathetic excuse for a human being sitting across
from me that night.
Lessons Learned: Get psychological help for your boss
(or yourself) if possible. And take very good notes.
Boss # 6
Moneybags was a corporate wannabe who never quite made the
grade. His idea of fairness was to make sure he always ended up on top. If I
reached my financial goal for the year, he got a bonus. If I didn’t make my
goal for the year, he still got his bonus.
It was win-win for him and win / lose for his associates.
Hardly seemed fair. Especially when he didn’t support me in attaining my goals.
I once made a huge sale the last month of our fiscal year. So he promptly upped
my goal for the year by the exactly amount I had just brought in. Thus
effectively erasing what would have been a substantial gain over my stated
goal. His reasoning…he thought it came too easily to me, ignoring the fact that
I’d been working with that client for almost a year to land the contract.
Lessons Learned: If you accept the title and take the money,
do what your title entails even if you don’t like to do it. Or don’t pretend to
be a boss when you’re not up to it.
But there’s a happy ending to this story.
I got fired.
There have been several turning points in my life. This was
certainly one of them.
Whether it was age discrimination as I still suspect or just
internal politics (another very real possibility) it was my very good fortune
to be fired without explanation. It was to change my life. My wife’s response
(and I’ll always love her for it) was very simple: “Good, now you can spend
more time with your kids and focus on your business.”
Less than four years later, my son was accepted into Notre
Dame and I had increased our net worth four fold. And I was making more money
in my own business than I had at my old job. Good fortune can come in very
strange packages.
Boss # 7
Being self-employed meant long hours working for myself. I
was probably harder on me than any other boss I ever had. The old adage that
you are your own boss is totally wrong. Everyone else is your boss. But I was
lucky. I had some wonderful clients, great projects to work on, and thoroughly
enjoyed working with my daughter as host of my cable series.
Lessons Learned: Attention to marketing is as important as
doing the job itself. I’m learning that now as I struggle with finding the time
to write new material while focusing on my own program of self-promotion.
Bosses # 8
Frick and Frack presented a good opportunity for me to gain
a steady client on a yearly contract. But along with it came many challenges.
Frick was a eunuch. He was scared to death of making
decisions that might offend anyone, anyplace, at any time. So he constantly
played it safe. Any idea I might bring to the table was immediately shot down
because it might somehow offend someone someplace.
Frack was an appendage. He thought he had all the answers
but wasn’t smart enough to know any of the questions. He told me how to do my
job at every opportunity he could. I had seen his work. He had nothing to talk
about.
Lessons Learned: The eunuch should have grown the courage to
do his job instead of relying on others to tell him how to do it. The appendage
is still an anal retentive sad sack whose grasp of the world evolves around
many visits to the mirror to assure himself that he was a winner. Only losers
do that.
My good fortune was to get so fed up with the antics of
those two bobble-heads that I quit working for them. Another turning point in
my life.
A day after “What now?”
I began my new career as a writer.
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