Picking
your poison is never an easy task. The right blend can paint a bright horizon
ahead with limitless opportunities. The wrong combination might cause you to
choke on financial ruin. I’m talking about choosing investment opportunities if
you are fortunate enough to have a few extra dollars to invest. Only after
you’ve swallowed your choice of investment do the real repercussions and
results start to bubble up to the surface.
Financial
advice always runs rampant whenever someone else’s money is involved. Advising
others on which investment path to follow is rich fodder for money magazines, books,
cable television shows, lectures, classes and a moldy assortment of financial
gurus eager to answer all the questions you didn’t know enough to ask. The most
slippery eels are those who come in with the latest and greatest scheme to help
you separate from your savings. We’ve seen and heard from many of them throughout
the years.
The
most audacious are those charlatans who promise quick profits with no money
down and even less effort on your part. ‘Trust me’ seems to be their siren call
and disaster on the rocks their only results. ‘Something for nothing’ still
results in nothing.
My
wife and I were encouraged to invest in everything from gold and silver to
diamonds and antiquities. There were penny stock opportunities and Australian
currency markets to enter. Fortunately we declined those wonderful
opportunities to lose our money. We did stumble a couple of times but never
embarrassed ourselves when we should have known better.
In
the beginning we escaped unscathed simply because caution and suspicion are my
middle name. The key for us was recognizing our need for control and the hunger
pangs I’d felt all my life. My own business, Sharden Productions, Inc., proved
that I could manage resources and finances. It seemed to me that small
apartment buildings weren’t that far behind.
I
choose residential properties and management because I could be the one in
charge of my own destiny. Despite the fact that as an introvert I had to deal
with people this area of real estate seemed to suit my personality. But
passive…it was not!
What
I learned over the years was that to manage your investments you need to be at
the top of your game and constantly vigilant to the ever-changing market
conditions. But even before that stage you must establish a relationship with
your tenants (I preferred to call them residents) that is fair and considerate.
Be
firm but fair.
Another
big part of that vigilance was understanding your residents and their daily
lives. It’s like a tantalizing game of up skirt but with permission. You get to
look into the lives of other people whether you want to or not. Snooping
becomes an occupation like a dorm mother, RA, councilor or teacher. It became
my insurance. A kind of early warning system in case any of my residents lost
or found another job, got fired, were getting married or moving in together,
having a kid, etc.
Writing
a book on apartment management actually came relatively easy for me. I simply
wrote down my experiences and many of the lessons learned over thirty years in
the business. There were a fair number of stumbles and as many quiet success
stories that overall made it an interesting business for all those years. I
wanted to share those insights with anyone else who might be tempted to go down
the same investment path as I did.
It
takes disciplined entrepreneurship to build and grow a real estate
business. That happens through the
proper execution of management strategies that really work. You will be building a business to last while
adding value to your holdings. You will
learn to avoid making costly mistakes while waking up your creative potential.
It’s
about using your emotional intelligence as well as financial and managerial
intelligence to best utilize your own strategic set of guidelines for managing
your properties. As an owner, you want
to become an effective manager of buildings so that you can harness the power
of thinking without thinking about it.
Your pattern of success will then become a regimen you follow
automatically. By doing so you will
avoid critical mistakes that can be costly to your bottom line and might drive
residents away.
It’s
all about working smarter - not harder or longer. It’s about using data to help you process
information and create sustainability for energy usage in each property. It’s about making the most of your time and
being productive with the tools you will learn to use in my guide.
Most
books on managing residential property are one part truth, one part fiction and
one part mechanical. They miss the most
important point… the most important ingredient in successfully managing your
apartments - the tenants or as I called them ‘my residents.’
During
those thirty years in the business I never owned rental property. I owned apartment buildings, single-family
homes and resort property which people rented. Those renters were proud of
their homes and I was proud to be providing that housing stock for them to live
in.
The one truth I learned from the business of real
estate is that the more I could do for my residents they
more they felt inclined to do for themselves.
Simply stated, you do right by doing good. Once my residents knew I cared, they cared…it
was as simple as that.
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